Please fill out the following form and a team member will contact you with your New login credentials.
Don't have an account? Sign-up for your Comet account below. Enter your information and submit the form and one of our team members will create an account for you. We will contact you with your login credentials.
Please fill out the following form and a team member will contact you with your New login credentials.
Here are some of our customers most frequent asked questions about our service. If we don't answer your question(s), please call us at 312.786.2288 or use our contact us form. Use the quick reference guide or scroll through the questions below.
Streak
1 Hour or Less From Order to Delivery
Loop Deliveries:
Bike Service:
Delivery made within 45 minutes from the time the order was placed for all envelopes.
Car Service:
Any deliveries requiring a car, delivery time is within 1.5 hours from the time the order was placed.
Suburb Deliveries:
Distance:
(0 to 20 Miles)
Approx. Delivery Time:
within 1.5 hours from call-in time
Distance:
(21 to 35 Miles)
Approx. Delivery Time:
within 2.5 hours from call-in time
Distance:
(36 to 50 Miles)
Approx. Delivery Time:
within 3.5 hours from call-in time
Priority
2 Hour or Less From Order to Delivery
Loop Deliveries:
Bike Service:
Delivery made within 1.5 hour from the time the order was placed for all envelopes.
Car Service:
Any deliveries requiring a car, delivery time is within 2.5 hours from the time the order was placed.
Suburb Deliveries:
Distance:
(0 to 20 Miles)
Approx. Delivery Time:
within 2.5 hours from call-in time
Distance:
(21 to 35 Miles)
Approx. Delivery Time:
within 3 hours from call-in time
Distance:
(36 to 50 Miles)
Approx. Delivery Time:
within 4 hours from call-in time
Emergency
4 Hour or Less From Order to Delivery
Loop Deliveries:
Bike / Car Service:
Delivery made within 4 hours from the time the order was placed for all envelopes.
Suburb Deliveries:
Distance:
(0 to 20 Miles)
Approx. Delivery Time:
within 4 hours from call-in time
Distance:
(21 to 35 Miles)
Approx. Delivery Time:
within 4.5 hours from call-in time
Distance:
(36 to 50 Miles)
Approx. Delivery Time:
within 5 hours from call-in time
Budget
Same Day Service by 5:00 pm. (Order Placed by 11:00am)
Loop and Suburb Deliveries:
Bike / Car Service:
Orders called in and ready for pick-up before 11:00 AM
Distance:
(Less than 40 Miles)
Approx. Delivery Time:
Picked up and delivered by the end of the workday. Usually by 6:00 PM.
All Areas
We service the following areas providing vehicle based on size, weight and time needed for delivery.
Chicago Metropolitan Area:
Including Illinois, Michigan, Wisconsin, Indiana, and Iowa
Nationwide Services:
We also delivery to any U.S City on a Same Day or Next Day basis
Weight Limit:
Any weight
Size Limit:
Any size
Hours:
24 / 7 / 365
Chicago Loop
Bike Messengers are a very effective in urban areas for lightweight packages. Save time and money without the carbon footprint.
Chicago Loop Boundaries:
(W) Racine (N) Divison
(S) Roosevelt (E) Lakefront
Chicago Loop Area:
Use a bike messenger. Service provided for the Chicago Loop area only.
Weight Limit:
10 lbs.
Size Limit:
Package must fit in messenger bag
Hours:
8:00 am - 5:00 pm (CST) Weekdays
Weekdays (Monday - Friday)
Note: Any delivery placed after 5:00 pm, within the Downtown Loop area, will require car service.
Times:
7:00 am- 8:00 am
8:00 am- 4:30 pm
4:30 pm- 6:00 pm
6:00 pm- 8:00 pm
8:00 pm- 7:00 am
7:00 am - 4:00 pm
Rates:
1.5 (x)
Regular Rates
1.5 (x)
1.5 (x)
2 (x)
1.5 (x)
Description:
1.5 Times Regular Priority Rate + Car Rate Applies
Regular Rates
1.5 Times Regular Priority Rate
1.5 Times Regular Priority Rate + Car Rate Applies*
2 Times Regular Priority Rate
1.5 Times Regular Priority Rate
Saturday
Times:
4:00 pm - 12:00 am
Rates:
2 (x)
Description:
2 Times Regular Priority Rate
Sundays & Holidays
Times:
12:00 am Sunday - 7:00 am Monday
Rates:
2 (x)
Description:
2 Times Regular Priority Rate
Rates & Miles Calculated from State & Madison Streets in Chicago
Zone
1*
2*
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
Blocks
8
16
24
32
40
48
56
64
72
80
88
96
104
112
120
128
136
144
Budget
$8.10
$8.60
$20.00
$20.35
$20.70
$21.05
$21.40
$21.75
$22.10
$22.45
$22.80
$23.15
$23.50
$23.85
$24.20
$24.55
$24.90
$25.25
Emergency
$8.60
$8.85
$22.50
$23.05
$23.60
$24.15
$24.70
$25.25
$25.80
$26.35
$26.90
$27.45
$28.00
$28.55
$29.10
$29.65
$30.20
$30.75
Priority
$9.10
$9.95
$25.00
$25.91
$26.82
$27.73
$28.64
$29.55
$30.46
$31.37
$32.28
$33.19
$34.10
$35.01
$35.92
$36.83
$37.74
$38.65
Streak
$17.50
$17.50
$37.50
$38.87
$40.23
$41.60
$42.96
$44.33
$45.69
$47.06
$48.42
$49.79
$51.15
$52.52
$53.88
$55.25
$56.61
$57.98
* Zone 1 and 2 are listed as bike messenger rates. If a car is required the rates are the same as Zone 3.
* hour minimum
Vehicle Type:
Station Wagon
Van(s)
Helpers
Weight:
81 to 350 lbs
351 to 1200 lbs.
1201 to 1600 lbs.
1601 to 2500 lbs.
(if needed)
Rate:
$45.95 per hour*
$57.25 per hour*
$64.50 per hour*
$107.75 per hour*
$33.00 per hour*
Round Trip Deliveries
Under 40 Miles :
Use Double Rate
Up to 10 lbs.:
No Additional charge for deliveries in Zones 1 - 3
Additional Stops
$2.00 per stop (in the same building)
Waiting Time
$25.50 per hour
Zones: 1-3
Weight:
0 - 10 lbs.
10 lbs. +
0 - 50 lbs.
Cost:
No Additional Cost
$.10 per lb.
No Additional Cost
Details:
Up to 10 lbs.:
No Additional charge for deliveries in Zones 1 - 3.
Weight over 10 lbs.:
An additional charge of $.10 per lb. will be assessed.
50 lb. allowance for Zones 4 - 18
Zones: 4-18
Weight:
50 - 60 lbs.
60 lbs. +
Cost:
$.10 per lb.
Over 60 lbs.
Use Wagon or Van rates
* Zone 1 and 2 are listed as bike messenger rates. If a car is required the rates are the same as Zone 3.
Standard Insurance:
Insured for $50.00:
Unless a greater value is declared, all shipments are automatically insured for $50.00
Additional Insurance:
Cost of $2.00 per $100:
Additional insurance is available at a cost of $2.00 per $100 of value
Note: Customers must request additional insurance at the time the order is placed.
Average Price
(from - to)
$2.00 - $2.25
$2.25 - $2.50
$2.50 - $2.75
$2.75 - $3.00
$3.00 - $3.25
$3.25 - $3.50
$3.50 - $3.75
$3.75 - $4.00
$4.00 - $4.25
$4.25 - $4.50
$4.50 - $4.75
(%)
Fuel Surcharge
10.50%
11.00%
11.50%
12.00%
12.50%
13.00%
13.50%
14.00%
14.50%
15.00%
15.50%
Average Price
(from - to)
$4.75 - $5.00
$5.00 - $5.25
$5.25 - $5.50
$5.50 - $5.75
$5.75 - $6.00
$6.00 - $6.25
$6.25 - $6.50
$6.50 - $6.75
$6.75 - $7.00
$7.00 - $7.25
(%)
Fuel Surcharge
16.00%
16.50%
17.00%
17.50%
18.00%
18.50%
19.00%
19.50%
20.00%
20.50%
Variable fuel chart:
Due to the erratic risein the price of gasoline and our customer’s request for transparency, we have decided to disclose our variable fuel surcharge chart.
How it’s calculated:
Our fuel surcharge is calculated on a weekly basis by determining the average of the cost of a gallon of regular unleaded gasoline (USD).
Administrative Hours:
Monday - Friday
8:00 am - 5:00 pm (CST)
Courier Dispatch Hours
24 / 7 / 365
Report Service Issues:
For any service issues such as, Billing Issues, Service Issues or just to Leave Feedback
Tell us a little about your need and we will give you a quote